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Understanding Key Photography Terms (Video Tutorial) Read More

Understanding Key Photography Terms (Video Tutorial)

This week's tutorial is an audiovisual glossary that will help you better understand the most commonly used photography terms.

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The Week in Photography News

March 21-27, 2015: Hear the latest goings-on in the photography world, from product releases to event and campaign announcements and more.

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The Top Five Most Reluctant Subjects and How to Get the Best from Them Read More

The Top Five Most Reluctant Subjects and How to Get the Best from Them

We've all had one. Maybe even more than one: a reluctant subject. Photographer Dawn Kubie shares her tips to get the best from these tough customers.


Strong Armed Robbery

Carlos Miller , Mar 17, 1999; 11:34 p.m.

I hung up the phone after placing an order and realized I just got screwed. It was my first time dealing with a mail order company and I ended up agreeing to something I did not want. When I called back three minutes later to talk to the salesperson, some guy named Mike, I realized the extension he gave me did not even exist. Nor did a guy named Mike. To cancel my order, I had to call customer service, which was a different number, but coincidently, the guy who answered the phone sounded just like the guy who told me there was no Mike. He also sounded a lot like "Mike." When I told him I wanted to cancel the order, he told me it had been shipped out already -- ten minutes after I had placed the order. They were not even sure if my credit card had gone through already.

He then offered my a $70 discount on my imported Elan 11e P "the much better made model" (which of course had no warranty) -- with the Sigma lenses ("Instead of the lesser quality Canon lens") and a no-name flash, which by the way, was going to be "next month's special."

I was lucky. I managed to escape without losing a penny. Even if I did have to wait a week until my credit was not tied up with the thieves.

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