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Canon Mississauga Repair Centre?

Jay F , Feb 03, 2008; 04:47 p.m.


I think the AF system in my 70-200 f/2.8 needs adjustment/repair. So, I am wondering if any of you have used the Canon Repair Centre in Mississauga Ontario (and if there is anything you'd like to say about them)?

Cheers! Jay


Serguei Fenev , Feb 03, 2008; 05:53 p.m.

I've sent my 24-70 to fix the hood ring that fell off. Great and fast service and they even didn't charge me a penny though the lens was about 5 years old. Great experience.

Ian . , Feb 03, 2008; 06:26 p.m.

They have treated me well. (I'm a CPS member.) But...I recently took a 5D in there that they said was 100% destroyed by water. Couldn't be fixed etc. A few months later I was on my way to Asia so I threw it in my bag and dropped it off at Canon Thailand. They got it working for $8.

For what you need I wouldn't hesitate to drop it off.

Jim B , Feb 03, 2008; 06:55 p.m.

From an earlier thread, http://photo.net/bboard/q-and-a-fetch-msg?msg_id=00L5Vt, regarding repairs to my 50 1.4 sent to Canon in Missassauga, Ontario.

"I recently dropped my 50 1.4, still in its Lowepro case, onto a carpeted floor and broke the focusing mechanism. I sent the lens to Canon Canada in Mississauga, Ontario and was charged C$270 for the fix - approximately half the price of a new lens.

The lens was not fixed in-house at Canon. The return shipping label shows it came from Sun Camera Service in Toronto. Sun Camera's website (http://suncameraservice.ca/index.htm) says, "Sun Camera is the primary photo, digital and video repair center for Canon Canada in Ontario and parts of Quebec as well as a national depot of choice for Future Shop/Best Buy Ltd and Henry's."

My lens is now working well and I have no complaints about the workmanship. However, when the lens was returned I received no documentation or receipt explaining what was done to the lens. For my own records, interest in what I paid for and protection in case the repair fails within the next few months, I'll have to go after Canon Canada for some kind of documentation."

Jay F , Feb 04, 2008; 06:58 a.m.

Thanks Folks!

Cheers! Jay

Eugeniu Sofroni , Aug 10, 2011; 10:58 p.m.

Maaaan ... i wish i read this earlier, i just sent in my 16-35mm for adjustment. They wanted 250$ minimum regardless of what was wrong with it.
I remember the days when it was 50$ ( Canon 50mm f/1.4 ) for a broken focus mechanism. It is insane, do they want to lose their customers that bad ? Or do they want to sell more new stuff ?
How much would this repair cost at Sun Camera ? Can anyone check ?

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