A Site for Photographers by Photographers

Community > Forums > Canon EOS > EOS Lenses > Lens zoom stuck

Featured Equipment Deals

25 Exhilarating Photos of Airplanes Read More

25 Exhilarating Photos of Airplanes

By land and by air, photo.net members have captured stunning shots of airplanes at soaring heights, performing incredible stunts, and in breathtaking locales.

Latest Equipment Articles

Radio City Music Hall with the Samsung NX1 Read More

Radio City Music Hall with the Samsung NX1

This past holiday season, photographer Jackie DiBenedetto got some hands-on time with Samsung's new NX1 Smart Camera at Radio City Music Hall's Christmas Spectacular. Combining high-end technology and...

Latest Learning Articles

A Visit to the Canon Experience Center in Southern California Read More

A Visit to the Canon Experience Center in Southern California

Canon recently opened the doors to its new, state-of-the-art Experience Center in Costa Mesa, CA. The impressive showroom, education facilities, CPS members' lounge, and repair facility astound while...


Lens zoom stuck

Hasso Weiland , Aug 24, 2008; 02:16 p.m.

My 1.5 year old Canon Zoom Lens EF-S 17-85 mm USM is stuck at the 17 mm zoom level. The zoom ring is arrested similarly to a telelens where the zoom can be locked. However, as much as I know, this lens does not have a zoom lock. The camera was not bumped or dropped, this occurred out of the blue. Any advise or do I need to send the lens back to Cannon for repair?

Hasso

Responses

Rainer T , Aug 24, 2008; 02:36 p.m.

I would send the lens to Canon. Even if you could make the zoom moving again, it can lock again like it already did. It sounds like something is broken inside.

Steve Dunn , Aug 24, 2008; 03:00 p.m.

I agree: time for a repair. There are some people who have successfully repaired various Canon lenses themselves and posted step-by-step disassembly/assembly instructions, but I don't recall this lens being one of the ones I've seen taken apart. And most if not all of the ones I've seen this done to have been cheaper lenses than this one (i.e. if you can't put the thing together again, it's not a several-hundred-dollar lens you've just ruined). So I'd say this repair is best done by Canon.

Geoff Mower , Aug 24, 2008; 10:39 p.m.

If you make a fuss about the lens only being 18 months old they may discount the price. Worked for me!

Jeremy Richter , Aug 24, 2008; 11:07 p.m.

I've always preferred fixed focal lengths myself. JR

Back to top

Notify me of Responses