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What is Canon "White Box"

Tony Law , Sep 06, 2009; 09:29 a.m.

I was looking for the EF 24-105 f/4 L IS USM lens at BH photo. One labeled (White Box) cost $100 less than the non "white box" EF 24-105 lens. What is a "White Box" lens?

Responses


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richard oleson , Sep 06, 2009; 09:39 a.m.

I don't know, but it sounds like a gray market item.

Rick Gerbehy , Sep 06, 2009; 09:45 a.m.

Usually Canon packs all refurbished products in a plain white or brown boxes and they are clearly labeled as refurbished. Maybe that's the indication, although B&H is pretty good about indicating if the product is a refurb. There is a link on the item requesting an return email describing it as a refurb and the warranty conditions.

Philip To , Sep 06, 2009; 09:54 a.m.

It was includes in Canon 5D package as kit lens. Dealer sold the 5D separately.

Marcel Romviel , Sep 06, 2009; 09:54 a.m.

May be it was part of a kit with a 5DII and they only sold the camera.
I see Philip was quicker in answering :-)

Peter J , Sep 06, 2009; 11:37 a.m.

It's not the same lens, but click on the Features tab and read the bold print on White Box merchandise.

(link)

Mendel Leisk , Sep 06, 2009; 11:37 a.m.

Ask them. In particular, you would want to know it's status, ie: new vs used, and it's warranty. There is a B&H employee who is a member here, who might respond. But still, if someone is offering an item for sale, and the terms and conditions are not clear, you owe it to yourself to ask the seller.

Cliff Henry - So. Texas , Sep 06, 2009; 01:07 p.m.

I was looking for the EF 24-105 f/4 L IS USM lens at BH photo. One labeled (White Box) cost $100 less than the non "white box" EF 24-105 lens. What is a "White Box" lens?

Some of the new listing on BH Photo are confusing. I have been a long time customer there and yesterday I just noticed the "White Box" lenses. I don't know what that means but I would second Mendel's suggestion and say ask BH. I have always found BH to be straight shooters.

I can't find the $100 difference. There is a $35 difference between non-White Box USA and White Box import for this particular lens. There is a $20 difference between non-White Box USA and White Box USA. This would tell me that the difference is not just import or non-import.
I hope BH will clarify this!
Cliff

Mendel Leisk , Sep 06, 2009; 01:33 p.m.

"I have always found BH to be straight shooters"

Agree 100%.

It's likely literally just the box that's different, ie: it's new product, US warranty, but check.

Puppy Face , Sep 06, 2009; 02:58 p.m.

It was includes in Canon 5D package as kit lens. Dealer sold the 5D separately.

Phil nailed it: white box 24-105 was part of a camera/lens kit that was split and sold separately. The box is white because it is contained inside a larger box with standard graphics. If the kit was intended for USA sales, it includes the standard USA warranty card inside. If the kit was intended for sale outside the USA, it is considered gray market.


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