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camera won't take photo's

Ronald Pruitt , Oct 21, 2009; 02:37 p.m.

I have a tried everything I know but nothing has helped. When I try to take a photograph, press the shutter release button, a 9 with a green flashing light shows up in the bottom of the view finder and the camera will not trip the shutter. I've tried resetting the camera's setting, I replaced the battery and have turned the camera on and off several times. Any suggestions?


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G Dan Mitchell , Oct 21, 2009; 02:43 p.m.

Hard to diagnose such an issue here, but the last time I had a similar thing happen the camera needed to go to Canon for repair.

If you remove the lens and look into the chamber is the shutter open or closed?


Ronald Pruitt , Oct 21, 2009; 02:48 p.m.

closed, and it does take a picture occasionally, but then seems to stop again. Even when it does take a picture it acts as if the self timer is on, but I've checked and even gone through the process of making sure it is off.

Ronald Pruitt , Oct 21, 2009; 03:00 p.m.

after further checking, I think the problem is in the lens. when I switch the lens to manual focus it seems to work fine, but the lighted 9 still appears in the view finder.

Gerald Matar , Oct 21, 2009; 03:16 p.m.

did you try another lens?
try to take out the battery and the clock battery and then restart the camera ..and you have reset the time too.
make sure you try to go back to factory setting.

did you search the error notice you are getting?

if all fails call canon for further help

Michael R. Freeman , Oct 21, 2009; 03:17 p.m.

It might help if you let people know which camera and lens you are talking about. :-)

Harry Joseph , Oct 21, 2009; 03:39 p.m.

Not sure what type of camera you are talking about, but a green flashing sign on a Canon DSLR usually means that you haven't focused correctly. The camera then locks the shutter.

Ronald Pruitt , Oct 21, 2009; 04:03 p.m.

Sorry for the omission, the camera is a canon XTi (400D).

Hal B , Oct 21, 2009; 04:46 p.m.

I'll bet the "9" is just the number of shots left in your buffer. It means you can shoot 9 pictures in a row in continuous mode before you have to stop.

Is the lens attempting to auto-focus? The blinking green means "no focus" and it won't shoot unless you find focus first. If the lens is not attempting to focus, then the lens is broken.

JDM von Weinberg , Oct 21, 2009; 08:07 p.m.

Yes before a repair, check it out to see that you don't have it set so it can't take a picture. Make sure the light is enough to focus, put the camera on P, and see if it works. If, for example, you've set the camera so it is faced with some sort of impossibility, it will refuse to function.

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