kevin break , Jan 31, 2012; 07:55 p.m.
Have a 24-105 zoom, less than two years old.... it's shooting blurry photos, I think the IS is out of whack.
Drove to the Irvine repair place, they're fast, friendly, professional, efficient, and EXPENSIVE.
How much to fix the IS and make sure the lens is all up to snuff?
With 2-day FedEx, it's just $285 !
Can you say, "sticker shock"?
I was expecting <100$, the local repair shop in LA said three weeks so I went to Canon.
For only 200$ more, I could have bought a 28-135 zoom.
Nathan Gardner 
, Jan 31, 2012; 09:12 p.m.
And the 28-135mm won't touch the 24-105mm. That seems about right. It's a specialized skill; if you could do it you wouldn't pay $285, but you can't.
Michael Liczbanski 
, Jan 31, 2012; 09:32 p.m.
Kevn - some guy, also Kevin I gather, have just complained on fredmiranda.com on a horribly high cost of adjustments/repairs of his EF 100-400 L lens. Thought that it would make you feel better :-)
Bob Atkins 

, Jan 31, 2012; 09:50 p.m.
Well, it's a $1000 "L" series lens, so worth fixing. Certainly not cheap, but better than junking the lens or paying $200 more and buying a 28-135
kevin break , Jan 31, 2012; 10:02 p.m.
Well I guess I'm whining about it, however I'm trying to warn the other Canon-ites that the _minimum_ repair fee appears to be 285$
"customer complains of blurry photos; calibrate and reset all lens elements, autofocus and check IS function".
I think I remember a decade or two ago, Canon charged a flat rate for everything, which was great when you dropped the camera and the shutter wouldn't fire, not so great when they just changed batteries.
kevin break , Jan 31, 2012; 10:09 p.m.
Ok, I found the fredmiranda.com thread and it says,
" Yes, I dropped my 5DII off in Irvine over the hollidays and it seems that the "standard out of warranty repair" charge is now something like $280 just for walking through the door. Then you add parts on top of that!"
This certainly makes me look more seriously at local repair shops.
Marcus Ian
, Jan 31, 2012; 11:38 p.m.
And the 28-135mm won't touch the 24-105mm.
C'mon Nathan you know better. The 24-105 is slightly wider, slightly faster, not much better optically, and $750 more.
When I sold my nearly new 24-105/4 to get a used 24-70/2.8L I was blown away. When I bought a used 28-135 (for $250) to give me something to go to amusement parks, and out w/ the kids, and to let my 3yr old daughter shoot w/.... I was thinking.... that guy? who bought my 'L' he got ripped... OFF.
LOL I know, people love it.... it's a great lens, but considering I can buy used 24-70 at KEH for $1035... really?
Bob Atkins 

, Jan 31, 2012; 11:42 p.m.
It could certainly make you think more about Tamron lenses with a 6 year warranty, Sigma lenses with a 3 or 4 (EX) year warranty or Tokina lenses with a 3 year warranty.
Makes the 12 months you get from Canon look a bit stingy on their part, especially if they really are going to hit you up for a $280 standard repair fee. I haven't had any lenses repaired by Canon for a couple of years, but last time I think it was somewhere around $120.
Craig Meddaugh , Feb 01, 2012; 12:55 a.m.
Why is this surprising? You sent your lens in for an overhaul that involved multiple hours of work by a skilled technician and likely the replacement of some parts. Even the labor involved stripping the lens down to figure out what is wrong is going to come out to a couple of hours, and then there is actually replacing parts, aligning the lens elements, and cleaning the unit. Good luck getting any work done on your car for 285 dollars!
Bob Atkins 

, Feb 01, 2012; 01:28 a.m.
Yes, but a service on a car isn't usually around 25% the cost of the car. It would be a bit of a shock to get a bill for $5000 for tune up!