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Canon 6D RAW images unreadable in Photoshop with Firmware Version 1.1.2

John Coldwater , Jan 17, 2013; 11:45 a.m.

Having recently taken delivery of a Canon 6D, its RAW images are unreadable in Photoshop.
I gather that there is a firmware update available but I have not been able to track it down, so far.
Anyone who has already gone through sorting this out, and who can point me in the right direction - their help would be gratefully accepted.


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Puppy Face , Jan 17, 2013; 11:57 a.m.

Apple added 6D RAW support to Aperture 3.4 and iPhoto last month so Adobe is can't be very far behind. Normally it takes Abobe a couple months to figure out the new RAW format. Meanwhile you can use the latest DPP.

Jos van Eekelen , Jan 17, 2013; 12:21 p.m.

Which Photoshop, CS6 or an earlier version, Elements? Adobe only updates recent versions to support new cameras.

John Coldwater , Jan 17, 2013; 12:47 p.m.

Jos, thanks for your input.

I am using PS CS4. I have installed the free DNG Converter from Adobe, which is a temporary workaround, and CS4 seems to cope with the resulting DNG images.

Keith Reeder , Jan 17, 2013; 12:59 p.m.

I am using PS CS4. I have installed the free DNG Converter from Adobe, which is a temporary workaround, and CS4 seems to cope with the resulting DNG images.

Yep, it will do that.

But - and I can say this with absolute confidence - CS4 will never, ever, ever natively convert 6D CR2s. (Camera) firmware updates won't help, and the updated version of ACR that will support the 6D will not work with CS4 - only CS6.

You might wish to consider Lightroom 4.x though: it has - in essence - exactly the same code as ACR, but embedded rather than delivered as a plug-in. It's a much cheaper way to get Adobe 6D Raw support than to upgrade to CS6.

They're your only two permanent Adobe-based solutions, I'm afraid - unless you warm to DNG sufficiently that it becomes an established part of your workflow.

John Coldwater , Jan 17, 2013; 01:19 p.m.

Thanks for that useful feedback.

Michael R. Freeman , Jan 17, 2013; 02:19 p.m.

Unfortunately Adobe support for their legacy products sort of sucks. No one expects them to update software forever, but to cease basic ACR updates for a premium flagship product (CS4) that has only been discontinued for 2-1/2 years is inexcusable IMO. Fortunately there are workarounds.

Peter McKone , Jan 17, 2013; 02:31 p.m.

Canon knows that 6D users have Photoshop. There's probably some reason that Canon cameras still don't have an option to create DNG files, but I can't figure out what it is. Until then, you can use DPP to convert to a (quite large) 16-bit tiff, and then process it "as raw" in CS4, or whatever.

John Coldwater , Jan 17, 2013; 02:55 p.m.

Michael - I agree - I have sent Canon UK a stinker - it made me feel better at any rate - when they tried to pass the buck onto Adobe.
Peter - the Canon helpline seemed to think it was fine to tell me just to use their DPP software, at which stage I figured I needed to escalate the complaint!

Michael R. Freeman , Jan 17, 2013; 03:52 p.m.

John - the "stinker" should go to Adobe, not Canon. It's Adobe that can't be bothered to issue ACR updates that support newly released cameras (Nikon, Canon, et. al.) and are compatible with *both* their current and (very recent) legacy software suites. We're talking about premium priced products after all, not some $24.95 utility program.

In 3 years time anyone who has just forked over $600 for Photoshop CS6 is probably going to be in the very same pickle if they buy a newly released DSLR. Pay for an expensive upgrade to CSx, or be satisfied with workaround solutions for processing RAW files. For pros it's probably just another necessary but distasteful business expense, as they want to stay current. For amateurs that just want their perfectly satisfactory, recently purchased editing software suite to work with files from their new camera, it's basically an "up yours" from Adobe.

Imagine the uproar if Microsoft stopped issuing patches and updates for Windows 7 in 2014?

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