Thierry Laflamme , Mar 28, 2009; 05:41 a.m.
Is anybody able to tell me what kind of issue I am experiencing with my printer? I cannot get the proper colour management...
When I print a page from a website, everything seems ok, but if I try to print a picture through PhotoShop or any other software, it's a disaster! I don't know what to do since I tried many different things (replacing cartridges, nozzle check, changing ICC profile...). The problem remains the same.
Printed version
Thierry Laflamme , Mar 28, 2009; 05:42 a.m.
... and now, the original file!
Original file
Peter Blaise Monahon , Mar 28, 2009; 06:26 a.m.
.
New profile time.
When you print via web browser > Operating System (WHAT Operating System, by the way?), you're not calling on the paper profile.
When in Photoshop, you're color managing, so try turning off color management in Photoshop .
- - Problem gone? = Fix color management.
- - Problem stays? = Fix Photoshop.
Let us know what happens next.
.
PS -- And I WISH we'd all get better at headline/subject line contents. This is NOT a problem with your Epson Stylus Photo R1800 printer and you know it already in your opening post, as the printer prints whatever is sent to it just fine. You KNOW this is a problem controlling color sending from Photoshop within a particular, as yet to be named, Operating System!
,
Thierry Laflamme , Mar 28, 2009; 08:30 a.m.
Thanks a lot Peter, but how can I turn off the colour management in PhotoShop?
Peter Blaise Monahon , Mar 28, 2009; 10:42 a.m.
.
Hi Thierry,
So SPECIFICS are hard to find:
- - Version of Photoshop, and what does the Help system say when you ask there?
- - Version of Operating System - Windows XP or Vista or Mac or WinME?
- - Paper / Ink ICC profile?
Anyway, bypass Photoshop selection of paper ICC printer/paper/ink profiles in two places (in Windows) by
(1) carefully unselecting it in Photoshop's [Print with Preview] menus, and
(2) in the [Printer / Select / Setup] tabs from Epson from within the Photoshop print menus.
Also, (3) just Save As a JPG, and then exit Photoshop, and print the file directly from the operating system to see what comes. I'll bet that very same file prints perfect directly from the OS ... which bypasses the paper profile.
In the Photoshop and Epson menus, what are the 700 or 800 selection choices you are making in coordination with each other? You are making a cheat-sheet, right?
... and, is this NEW problem, and Photoshop USED to print just fine in the past, or is this the first time you are printing altogether? If it USED to print okay, review your arduous and copious cheat-sheet to confirm what's changed. If nothing has changed, I suspect a corrupt ICC paper profile -- uninstall and reinstall the printer, and or download replacement profiles for that paper from the source, such as Epson at:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14121&infoType=Downloads
Let us know what's next.
.
Roger Smith , Mar 28, 2009; 11:46 a.m.
Did you do a nozzle check? Are all colors present with no gaps?
Look for Patrick Lavoie's how to print on an Epson threads which he posts here every few weeks. Use photoshop print with preview and select the right profile. Select a rendering intent other than absolute colormetric. In the Epson driver, for color management click ICM and then off. Set paper type and settings to whatever the paper you are printing on recommends.
If you continue to have problems, call Epson.
Ron Hartman , Mar 28, 2009; 12:42 p.m.
Thierry,
I have the 1400, so the procedure is probably the same. In PS, when you click file/print, a print dialog box should open up. On the right is Color Management, which gives you a drop down. I'd start with selecting Photoshop manage. (No management can also be chosen here).
Below that is printer profile, which hopefully you can find the one for the exact paper you are using.
Then click on print. That will bring up a new print window, which is for the printer. Find layout and click to get the dropdown. Click color management and select off. You will now have color management in PS and not in the printer, so there will not be a double correction. See if that helps. You can also go back and turn off management in PS and turn it on in the printer and see if that's any better.
Thierry Laflamme , Mar 28, 2009; 04:00 p.m.
I'll try everything you suggest and let you know if I still have the same problem after. Hopefully not...
I already know that changing the "profile time" did not improve anything, neither turning off color management in PhotoShop. It is really bizarre.
I sincerely appreciate your help though. Thanks a lot!
Peter Blaise Monahon , Mar 28, 2009; 04:53 p.m.
.
Roger, a printer nozzle check is not indicated as a possible culprit when the printer prints just fine from other applications. Thierry already narrowed it down to something in Photoshop's environment.
.
Thierry Laflamme , Mar 28, 2009; 05:00 p.m.
My exploitation system is Windows 2000 Pro.