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Ilford Smooth Galerie Pearl ICC profile problem.

Kyle Geiste , Apr 19, 2010; 06:37 p.m.

Has anyone here had major issues with the latest ICC profile from Ilford for it's Galerie Pearl series paper (IGSPP9)? I just installed the ICC profile that Ilford provides through its website, and every print that I make with it seems to have the same, very weird problem. No other profiles give me this sort of trouble. I came to the conclusion of the paper profile being at fault after hours of troubleshooting. Here's the problem I'm facing right now:

When I set the printer to print, the print head seemed to run the entire width of the paper, even when printing a small 'test image' in an upper corner. The behavior seemed strange, but I wasn't actually alarmed until I noticed that the print head continued to act as if it were printing, even after the image had been completed, for the entire length of the sheet of paper. The behavior seemed benign - I would just cancel the print after the image had been fully printed and move on - so I ignored it.

Eventually, after numerous test prints on the same sheet of paper, I noticed that the printer was actually printing a very, very light shade of cyan in all of the available white space around the image that I had printed. In other words, when it seemed that the printer was just 'printing nothing', it was actually printing this faint layer of cyan in all available white space around the image. I checked and double checked every setting I could think of, and then, right before I just quit, I tried changing the ICC profile. Like magic, the problem was gone - the printer stopped printing cyan in empty space, and would scoot the paper out, like it should, at the end of an image.

So, naturally, my thought is that something is wrong with the ICC profile. I could, potentially, just print with a different profile, but the results just aren't as nice.

Here's what I'm using:
Photoshop CS4 under OSX Snow Leopard
Epson 7800 Professional
Ilford Smooth Galerie Pearl (IGSPP9 - what I believe to be an older line of inkjet papers, correct me if I'm wrong.)
ICC Profile: IGSPP9_EPP789800_PSGPPn.icc

Again, I'm not new to the inkjet world, and I've successfully used Ilford's profiles many, many times in the past. Any ideas? I'm happy to provide more information if needed. Thanks a million!


Eric Brody , Apr 19, 2010; 07:32 p.m.

Ilford's website is a bit confusing. There is another profile for smooth pearl, sheets or rolls. If you go to the website, there's a "warning" about choosing the correct profile in RED. I use the Epson 3800 but the profile is IGSPP11 for both my printer and yours.
You might want to try that one.
Good luck.

Richard - , Apr 19, 2010; 08:24 p.m.

I am not using an Epson, but I believe that I have noticed a similar behavior using Ilford's profile for the HP Z3100. I thought it was the paper cast, but as you note, it only appears on my prints up to where the edge of the gloss enhancer limit is laid down.

I downloaded the profile for the paper roll stock: IGSPP11_HPZ3100_PSGSLIamc.icc (Ilford also suggested that I use that one when I wrote and mentioned that their web page download wording isn't clear enough.)

I had hoped to have a order of roll stock show up at some point from Calumet. But after waiting for over 3 weeks I canceled the order a few weeks ago. I did so, primarily because I was rather dissatisfied with the manufacturer's printer profile. (I need a larger printable area than the letter size I presently have to do a proper printer profile on the HP.)

I decided after doing some printing and online research that for my purposes this isn't the best paper for my b&w prints. I wasn't initially as worried about the cyan cast as I was about how flat the paper responded using Ilford's profile, and the printer settings I set. If the roll stock had shown up in some timely fashion I might have a better opinion of this paper than I do now, with only having Ilford's profile available to use.

Patrick Lavoie , Apr 19, 2010; 08:49 p.m.

use epson luster icc profile on it and live happier!

or better, use epson luster paper with a epson luster icc profile instead ; )

Kyle Geiste , Apr 19, 2010; 09:51 p.m.

Eric: Yeah, their website is pretty awful. I could certainly choose the IGSPP11 profile, but it seems like that one is for a different stock of paper (the pdf/window that describes the differences in the box art equating to a different paper profile gave me that information). This is a relatively old box of paper, so I'm worried that they're no longer supporting that type. In any case, I'll probably try it tomorrow.

Richard: I'm not entirely sure if we're talking about the same issue here, but we could be - pardon my poor reading comprehension if we are. :) In my issue, the print head is actually printing a layer of very light cyan over the entire printable surface of the paper (leaving about a .25 in border around the edges, which is presumably the farthest it can print on sheet media. I'll give that a try, too, though! Thanks!

Patrick: I can't recall whether or not the Epson luster paper was around when I was learning how to make InkJet prints in college. I only remember glossy and semi-matte/matte. I'll have to take a look at it! I think the problem is that I've become so settled into the Ilford Luster world (I printed my thesis on it) that I'm having a hard time walking away. We'll see! Thanks though. I suppose, at the worst, I can just use the Epson Luster profile and call it a day. The only downside, of course, is that if I want to reprint any old images I'd probably have to recorrect them. Boo.

If anyone else has any helpful ideas, I'd love to hear them! I also email Ilford, and I'll update the thread if they come back with a good answer.

Richard - , Apr 20, 2010; 01:15 a.m.

yes, exactly one of my problems with that paper the cyan tint on the printed surface using Ilford's profile. You don't though want the HP profile, I was just noting that it's also poorly constructed for my printer too in apparently the same way.

And I too quite like the Epson Premium Luster Photo Paper, so I've gone back to using it.

Patrick Lavoie , Apr 20, 2010; 08:59 a.m.

Kyle, i dont think you will need to reprocess all your image as the icc profile of the epson luster is really similar in result on Ilford paper.. i must say that it is even better.. less pinkish.. so you might end up with better result.. sad for all your previous print ; )

Epson Luster and Ilford smooth pearl are really similar.. before it was a quesiton of $ between those 2, now i think Epson is cheaper than Ilford.. at least in Canada!

just give it a try.. it cost 1 sheet of ppaer to fix your problem, and another of epson luster to make a switch that you wont regret ; )

Martin Canning , Apr 22, 2010; 06:05 p.m.

If you definitely have the IGSPP9 paper (listed on the back of the box) then the IGSPP9 profile should be the right one. The IGSPP11 is a newer version of the Smooth Gloss paper. I had weird problems when I accidentally used the IGSPP9 profile with a box of "new" paper and had not realised that the Smooth Pearl had had an upgrade and was now IGSPP11. You could potentially try the IGSPP11 profile - doesn't solve the problem - but might "prove" that there is definitely an issue with the other profile

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