Hector Obregon , Jan 01, 2009; 10:58 a.m.
What bothers you more, the price or the wait? If there is no promise of one hour or free, you pay. It happens all of the time out here. If money is an issue, I send the film out for the two day wait. If time is an issue I pay the price. As far as price goes, I check the price before I leave off film.
Nevertheless, the guy's claim seems bogus based upon my experience. Still, there probably is not much you can do about it except complain to the manager. The manager might grant a refund.