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Capture NX2 warning when trying to load NEF files

Peter Giraudin , Sep 25, 2009; 09:34 p.m.

I just purchased Capture NX2 ,when I try to open a NEF file into the editor I get a warning message saying CAN NOT LOAD FILE. Has any one else come across this problem or know of any solutions to fix this problem? I am running capture on a pc with Vista OS.I uninstalled and reinstalled the program 3 time with the same results.It will open the jpeg but not the NEF , both files are in the same folder.


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Shun Cheung , Sep 25, 2009; 09:41 p.m.

Which Nikon camera body was used to capture that NEF file? If that is a very recent model such as the D3000 or D300s, perhaps your version of NX2 is not yet compatbile with it? Have you attempted to get the latest version of NX2?

Peter Giraudin , Sep 25, 2009; 09:43 p.m.

Nikon d90 ,It worked fine in trail version on my older pc with XP ,i purchased a new sony and this where i'm at now it only opens jpeg's

Shun Cheung , Sep 25, 2009; 09:45 p.m.

The D90 has been around long enough that compatiblity shouldn't be an issue. Maybe that particular file is corrupted? Do you have other NEF files from the same camera to try?

Peter Giraudin , Sep 25, 2009; 09:52 p.m.

I have tied many different files,when I open the folder browser in capture the jpeg photos are visible but the nef files are a blank blue box no image appears in the browser with the nef files

dale moreau , Sep 25, 2009; 09:57 p.m.

On the bar above the view frame you may have to select which file types you can see. you have a choice of jpg,nef, tiff etc or "all"
check that the nef or all is selected.


Peter Giraudin , Sep 25, 2009; 10:02 p.m.

It has to be a problem with Vista I uploaded capture to my older pc running XP and the NEF files open ,I checked for updates it showed none available,I try and reinstall it another when I some time .It's checked to show NEF JPEG AND TIFF

Pasi Hägg , Sep 26, 2009; 03:25 a.m.

Holy cow ! Anyone using Capture NX2 with Vista with success? I ´m just about to buy and I´m running on pc/Vista too.

Frank Fitzpatrick , Sep 26, 2009; 06:00 a.m.

I use it on a notebook with Vista occasionally. However, I have increased the memory to a minimum of 2GB. Vista will struggle with only the basic 1GB of memory.
I also use NX2 on an XP machine with 3+GB and it works well.
The problem may be either Vista and a Sony pc combination?

Peter Giraudin , Sep 26, 2009; 07:40 a.m.

I finally got it working working,for some reason it was not loading correctly from the CD,I uninstalled it and then I downloaded the trail version from Nikon website and then added my purchase key and it loading the NEF files now.

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