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Capture NX 1.3 not reading RAW files

Jean-Francois Guignard , Jan 26, 2012; 09:06 a.m.

Hi,
I shoot with both a D300 (my own) and a D300s (company). I have absolutely not problem reading NEF files coming out of my D300 with Capture NX (1.3) on either PCs but I cannot read them if shot with the D300s again on both computers. It seems that the operating system has nothing to do with it because I encounter the same issue with my office pc running on XP and my personal laptop that runs on W7. My feeling is that it's a camera setting and I've been going through the manual but can't find anything.
Anybody has any thoughts?
Thanks.

Responses


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Rene' Villela , Jan 26, 2012; 09:15 a.m.

Since the D300s is a newer model, maybe your software has to be updated to read the RAW files from a newer camera. I know for sure that Capture NX2 came out just after the D300 model. Most probably Nikon still support older software. Good luck!

Rene' Villela , Jan 26, 2012; 09:21 a.m.

Or maybe you are out of luck: http://support.nikonusa.com/app/answers/detail/a_id/16154 It seems that the last update NX 1.3.5 was released in March 2009 and it mentions something about the D300 and D3 but it seems that was it......

Jay Poel , Jan 26, 2012; 09:34 a.m.

Time to upgrade to Capture NX2 or get View NX and convert the RAW files to JPEG or TIFF to edit. View NX is free and should be on the CD that came with your camera. You can download it from Nikon:
http://www.nikonusa.com/Nikon-Products/Product/Imaging-Software/NVNX/ViewNX.html

Rene' Villela , Jan 26, 2012; 09:38 a.m.

Better yet, View NX2 which is also free. (link)

William Pahnelas , Jan 26, 2012; 09:44 a.m.

by now, NX 1.3.5 is pretty out of date, and you should consider upgrading to NX2. what you're experiencing is common: each time nikon releases a new camera, there follows an update of ViewNX and CaptureNX2 that supports the new model. apparently, your software supports the D300, but not the D300s. in my case, NX 1.3.5 supported my D300, but not the D700 i acquired later the same year.
there is a work-around, but nikon frowns on it: a small utility exists that alters the image file header to mis-identify the camera that produced the file. i confess that for a time, i used such a program to fool NX 1.3.5 into thinking my D700 was a D3, which was supported. i was stubborn, and didn't like being forced to upgrade my software!
eventually, i relented. i have to admit, i should have done so sooner, but i know better now. i encourage you not to make the same mistake.

Rodeo Joe , Jan 26, 2012; 10:04 a.m.

Beats me why Nikon have to keep piddling about with the format of their NEFs every time they introduce a new camera anyway. If it ain't bust, why fix it? And wasn't the DNG format supposed to obviate this kind of incompatibility crap?

Kyle West , Jan 26, 2012; 10:49 a.m.

The old version of NX2 is no longer supported. If it makes you feel any better about having to upgrade, NX2 ver. 2.3.0 (which is what they're up to now) seems more stable than the old version--particularly when brushing on or off adjustments.

Jay Poel , Jan 26, 2012; 11:53 a.m.

Ooops, Rene is right ViewNX 2 is what I should have posted - http://www.nikonusa.com/Nikon-Products/Product/Imaging-Software/NVNX2/ViewNX-2.html

Jean-Francois Guignard , Jan 26, 2012; 12:14 p.m.

Thanks to all for such prompt replies.
Well, I think this is just not right. So I can't even update my 1.3 version? I have to buy the whole new NX2? That doesn't seem fair. What is this? Planned Software obsolescence? And shouldn't the D300s be sold with the proper software to run it? I'm having some serious thoughts about buying Canon products next time...


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