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Purchasing Subscription: Discount Code Error

Kyle Petrozza , Nov 20, 2009; 12:58 p.m.

I tried purchasing a subscription to Photo.net, and received an error stating that I did not enter a discount code. I don't have a code (wouldn't mind one though) and thus could not proceed. Any help?

Thanks.

Responses

Josh Root , Nov 20, 2009; 01:01 p.m.

There was a code or people who attended the Photoplus show in NY last month. I have no idea why not having a code is stopping you from subscribing. I will alert Jin.

Jin Choi , Nov 20, 2009; 04:42 p.m.

Kyle, I've been making some fixes to the subscription system lately and may have inadvertently broken something. Can you let me know which page gave you the error, how you got there, and whether you were using paypal or a credit card? Thank you.

David Littleboy (Tokyo, Japan) , Nov 21, 2009; 06:05 a.m.

I succeeded by (starting again and) entering "42" as the discount code. Even though 42 is known to be the answer (to life, the universe, and everything), this must be the wrong question, since I didn't get a discount. But at least it let me subscribe...

Kyle Petrozza , Nov 21, 2009; 08:22 a.m.

Jin,
I arrived at the subscription page via my workspace. I was attempting to purchase a 1 year subscription with an Amex card. I entered in my info, leaving the discount code blank, clicked continue and received the following error page (CC info removed).

Thanks for the help.

Jin Choi , Nov 21, 2009; 12:36 p.m.

Kyle, thank you for the report and the screenshot. That helped me track down my error, which is fixed now.

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